Emirates airline fully restores regular flight schedules after massive disruption due to weather
A taskforce has been assembled to deliver 30,000 left-behind baggages to customers
Dubai: Emirates airline's regular flight schedules have been restored today after a massive disruption caused by the extreme weather conditions that affected the airline's hub operations. The airline's president, Tim Clark, announced that passengers who were previously stranded in the airport transit area have been rebooked and are en route to their destinations.
One of the world's largest airlines, Emirates airline, diverted dozens of flights on Tuesday to avoid the worst weather. Over the next three days, nearly 400 flights were cancelled, and many more were delayed due to staffing and supply shortages.
In a statement, Clark said, "We were clear on our two priorities: Look after our customers who have been impacted by the disruption and get our operations back on schedule." The airline's president assured customers it had assembled a task force to sort, reconcile, and deliver 30,000 left-behind baggage to their owners.
"We understand that this has been a difficult time for our customers, and we are doing everything we can to make things right," Clark said. "It will take us some more days to clear the backlog of rebooked passengers and bags, and we ask for our customers' patience and understanding."
"This week has been one of the toughest for Emirates operationally, as record storms hit the United Arab Emirates. I would like to offer our most sincere apologies to every customer who has had their travel plans disrupted during this time."
— Emirates (@emirates) April 20, 2024
An open letter from Sir Tim Clark,… pic.twitter.com/R7eEJzWdRI
The airline's announcement of restoring regular flight schedules relieves travellers impacted by the recent disruption. The airline's task force works around the clock to ensure that passengers and their bags are reunited as soon as possible.
Emirates airlines has been recognised as one of the world's leading airlines for its commitment to customer service and safety. The airline has a fleet of over 260 aircraft and operates flights to more than 160 destinations worldwide. With the restoration of regular flight schedules, Emirates Airlines is once again ready to serve its customers with the highest level of service and safety.